At Beardy Pete’s Shaving Emproium, our customers are important to us and we always aim to provide a high standard of service to them. We hope that none of our customers will ever have cause to complain, but if you are unhappy with our service, or anything we have done, it’s important to let us know. We’re all human, and sometimes we get things wrong!

Please contact us via our Contact form or by direct email to as soon as possible if you have a complaint of any kind. We take any complaints seriously and aim to handle them quickly, effectively and in a fair and honest way.

We are also happy to receive any feedback, and suggestions on how we can improve our service or website, or any other aspect of our Emporium, so please let us know if you have any ideas.

Full details of our Complaints Policy can be found within our Terms & Conditions.